Privacy Policy

Last Updated: 09th September 2025

1. INTRODUCTION

1.1

This Acceptable Use Policy ("Policy"), as updated from time to time, governs how the Users (defined below) may access and use the digital services and/or solutions ("Offerings") developed and offered by Lumix Technologies Private Limited ("Lumix", "us", "we" or "our").

1.2

You are responsible for your use of the Offerings and for adherence to this Policy, and are only permitted to use and access the Offerings for the purposes permitted herein. Use of the Offerings (or any part thereof) in any other manner, including in contravention of any restriction on use set out in this Policy, is not permitted. If you do not agree with the terms of this Policy, you may not use or access the Offerings.

1.3

The terms "you", "yours", and "users" across this Policy collectively refer to users of the Offerings.

2. GENERAL STATEMENTS

(a) We retain all rights, titles, and interests in Lumix's confidential and proprietary information, regardless of its use or access by any user.

(b) At any time, with or without notice, we reserve the right to monitor and audit networks, systems, and applications on a periodic basis or otherwise to ensure compliance with this Policy. For security and maintenance purposes, authorised individuals within Lumix may monitor equipment, systems, and network traffic at any time without giving prior notice.

(c) The storage, distribution, transfer, or other processing of any information through the use of our Offerings may be reviewed by us, and we reserve the right to determine the suitability of such information and its compliance with this Policy.

3. ACCEPTABLE USAGE

As a condition of use of or access to the Offerings, the user agrees:

(a) To comply with the terms of this Policy and applicable laws;

(b) To upload and disseminate only such data with respect to which the user holds all required rights, titles, and interests under applicable laws, or where the user is permitted to use or process such data subject to contractual, fiduciary, or legal obligations;

(c) During any trial period that may be offered to users at the sole discretion of Lumix, to use the Offerings exclusively for the purpose of evaluating their suitability for purchase;

(d) To use all reasonable efforts to prevent unauthorised access to or use of the Offerings, and adhere to access control and other security measures required and communicated by Lumix from time to time;

(e) To notify Lumix promptly if the user gets knowledge of or reasonably suspects any unauthorised activity or cybersecurity incident with respect to the Offerings, which may include any loss, theft, or unauthorised disclosure or use of a username, password, or user account;

(f) In the event the user conducts any benchmarking of the Offering, the user shall:

(i) disclose to Lumix the benchmarking methodology and all information necessary to replicate the results  

(ii) permit Lumix to conduct and disclose its own benchmarks of the user's products or services included in such disclosure, irrespective of any restrictions on benchmarks in the terms governing the user's products or services  

(iii) keep the results of any benchmarking of the Offering strictly confidential  

(g) To grant Lumix a perpetual, irrevocable, non-exclusive, worldwide, fully-paid, sub-licensable, assignable license to incorporate into Offerings or otherwise use any feedback or suggestions received from the user.

4. UNACCEPTABLE USAGE

As a condition of use of or access to the Offerings, the user agrees that they shall not:

(a) Use the Offerings for any purpose that is unlawful under applicable laws or prohibited by this Policy;

(b) Share, transfer, or otherwise provide access to any of Lumix's confidential and proprietary information, or the user account, with any third party, without Lumix's prior written authorisation;

(c) Perform any type of port scanning, security scanning, vulnerability exploitation, or network traffic monitoring of the Offerings without Lumix's prior written authorisation;

(d) Attempt to introduce within the Offerings any viruses, Trojan horses, worms, spyware, or any other harmful code designed to adversely affect the operation of any computer software or hardware;

(e) Use the Offerings to store, transfer, transmit, duplicate, or otherwise process any data that infringes on the intellectual property or confidential information of any third party, or that is otherwise unlawful;

(f) Attempt to expand the access of the Offerings to third parties or otherwise attempt to gain unauthorised access to the Offerings, without Lumix's prior written authorisation;

(g) Attempt to circumvent any password or user authentication methods of any user of the Offerings;

(h) Change the configuration of, remove, deactivate or otherwise tamper with software protection, monitoring, or security mechanisms of the Offerings;

(i) Attempt to reverse engineer, decompile, hack, disable, interfere with, disassemble, modify, copy, translate or disrupt the elements, features, functionality, integrity or performance of the Offerings;

(j) Access the Offerings in order to build a similar or competitive product or service, or copy any ideas, features, functions, or any other aspect pertaining to the Offerings;

(k) Upload or transmit information or content that is harmful to children or impersonates another person;

(l) Sublicense, resell, time share, or similarly exploit the Offerings;

(m) Represent or suggest that Lumix endorses any business, product, or service, unless Lumix has separately agreed to do so in writing;

(n) Use Lumix's trademarks, logos, or trade names in any unauthorised manner, or remove, modify, or otherwise deface any of Lumix's trademarks, logos, or trade names or other intellectual property that may be displayed while accessing or using Offering;

(o) Outsource to or permit any third party to undertake benchmarking activities in relation to Offerings; or

(p) Cause, authorise, permit, enable, induce, or encourage any third party to do any of the above.

5. ENFORCEMENT

5.1

The User agrees that any unacceptable usage, or non-adherence to or violation of this Policy will result in irreparable damage to Lumix for which monetary damages shall not suffice and that in the event of such unacceptable usage, non-adherence or violation, in addition to any and all remedies of law Lumix may have, Lumix shall have right to an injunction, specific performance, or other equitable relief against or to prevent such unacceptable usage, non-adherence or violation by the user.

6. CONTACT US

If you have any questions about this Policy or would like to report any unacceptable usage, non-adherence or violation of this Policy, you may reach out to us with your queries and feedback at legal@lumix.tech