Your journey with Lumix starts here

Get access to our platform and see how we can optimise your event planning

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

‍Frequently Asked Question

Have another question? Please contact our team!

Can I compare quotes directly in Lumix?

Yes. The platform provides side-by-side quote comparisons that show what’s included (and what isn’t) in each proposal. You’ll see cost breakdowns, supplier notes, and Lumix’s benchmarked pricing insights all designed to help you make confident, data-driven decisions.

Can I upload my own brief templates?

Yes. You can upload and store your existing brief templates, or use Lumix’s AI-assisted builder to generate new ones. The platform also learns from your past events, so future briefs can be created faster with pre-filled details and preferred suppliers.

Can I revise briefs once I’ve submitted them?

Absolutely. Lumix is built for flexibility. You can update or amend briefs at any time through quote revisions. When you make changes, suppliers are automatically notified and can adjust their quotes accordingly, keeping everything transparent and version-controlled.

What does it mean when a supplier is “vetted” by Lumix?

A Lumix-vetted supplier has been verified for legal identity, financial health, insurance, certifications, and recent performance. We don’t just check paperwork once — we continuously monitor suppliers’ live performance on the platform to ensure they meet professional, safety, and compliance standards.

How does Lumix vet suppliers?

Our vetting process happens in three levels: Verified: Baseline identity and compliance checks, legal registration, sanctions screening, insurance, and minimum financial health scores. Certified: Category-specific evidence such as food-hygiene, rigging, or data-security certifications, depending on the supplier’s role. Audited: For high-value or critical suppliers, we add deeper due diligence including third-party audits, ESG assessment, and verified delivery KPIs on Lumix.

Does Lumix work with third-party accreditation schemes?

Yes. We align our vetting standards with leading UK and global frameworks such as Achilles, Hellios FSQS/JOSCAR, Avetta, SafeContractor, and EcoVadis. Where appropriate, Lumix integrates or recognises these certifications within our supplier profiles to avoid duplicate checks.